Software and AI
Chatbots and business automation
WhatsApp, web chat and CRM automation: your sales keep going even while your team sleeps.
What a chatbot includes
Multichannel
WhatsApp, Telegram, Instagram and web chat: one flow, one CRM.
AI-powered answers
Context-aware answers based on GPT-4, drawn from your company's knowledge base.
Lead tracking
Every conversation lands in the CRM automatically. Not a single lead gets lost.
Payment funnel
Payment straight from the chat, via Stripe and local cards.
Handoff to an operator
Switches to a live person when needed, without losing the context.
Analytics
Which questions get asked most and where the drop-offs happen: the report is ready.
How we set up the bot
Every project goes through the same stages. The durations are typical; you get an exact schedule after the first call.
Conversation flow
We map out your customers' typical questions and your sales flow.
1-2 days
Setup
We set up the bot logic, the AI's knowledge and the APIs.
3-5 days
Testing & fine-tuning
Testing on real conversations and correcting the answers.
1-2 days
Launch & learning
Activation + continuous improvement.
Ongoing
What we build with
- OpenAI GPT-4
- WhatsApp Business API
- Telegram Bot API
- n8n
- Make.com
- Pinecone
- Twilio
- Node.js
What work the bot takes over
Most customers ask the same questions: what does it cost, where are you, are you open today, how do I order. Answering every message by hand takes time, and enquiries that arrive at night wait until morning. With our AI chatbot development in Baku, a bot takes over that repetitive work: it answers on WhatsApp, Instagram, Telegram or your website, by the same rules, day and night. Prices start from 900 ₼; prices for our other services are on the website prices page.
What work does the bot take over? It answers frequent questions from your company's own knowledge base. It collects enquiries (name, phone, the service wanted) and writes them to your CRM or a spreadsheet. It takes bookings and orders. When a question gets complicated, it hands the conversation over to a live operator with the full context, so the customer does not have to repeat anything.
We also decide in advance what the bot will not do: refunds, complaints and personal negotiations stay with people. The bot can work in several languages, and an analytics report shows you which questions come up most and where customers drop off. We set up the WhatsApp Business API connection ourselves, including business verification with Meta.
Automation projects
Questions about chatbots
Did not find your answer?
Ask on WhatsApp and we will give you a straight answer for this service.
For simple tasks, yes. In complex cases, the bot hands the conversation over to a live operator, and the context is fully preserved.
AZ, RU, EN, TR: the same bot is multilingual. The language is detected automatically from the customer's first message.
Yes. There are ready-made integrations with Bitrix24, AmoCRM, HubSpot, Salesforce and custom CRMs.
We set it up for you. Official registration with Meta, the phone number and business verification are included.
It depends on your knowledge base. Trained on accurate, complete content, the bot answers most routine questions correctly, and the tricky ones go to a person.
All conversations are fully encrypted and visible only to you. It is GDPR compliant, and the right to data deletion is protected.
The starting price is 900 ₼, and the exact amount is set out in a written offer.
Usually 7-14 days. The exact time depends on the size of the project and is set out in the written offer.
Let us talk about your project!
