Chatbot
A program that automatically responds to visitor questions on a website and guides them through the conversion process.
A chatbot is an automated program that interacts with users in real time on a website. Simple chatbots use a prepared answer database; modern AI chatbots use language models like ChatGPT.
Business benefits of chatbots: 24/7 customer service (without employee costs), instant response (60% of users expect answers within 10 seconds), lead collection (name, email, need), payment processing, and appointment scheduling.
In the Azerbaijan market, chatbots are still underused - this is a major advantage for early adopters. A customer service chatbot can reduce staffing costs by 500-2000 AZN per month.
Why does it matter?
79% of visitors leave a site when their question gets no immediate answer. A chatbot answers at 3am just as well as during business hours.
How does SaytPro help?
SaytPro integrates AI-based chatbots into your site - in Azerbaijani, with scenarios tailored to your services, and connected to your CRM.
Frequently asked questions
How much does a chatbot cost?↓
With a ready-made platform (Tidio, Intercom): 20-100 USD/month. A custom AI chatbot: 500-2000 AZN setup cost. SaytPro sets up both options.
Can a chatbot replace a human?↓
A chatbot resolves 70-80% of typical questions. It has a live operator handoff function for complex issues.
Is adding a chatbot to a site difficult?↓
No. SaytPro integrates a chatbot into a site within 1-3 business days - no changes to the site's code required.
Related terms
SaytPro integrates AI-based chatbots into your site - in Azerbaijani, with scenarios tailored to your services, and connected to your CRM.
Get a free consultation ↗