Website development
Website technical support and maintenance
Every month, SaytPro takes care of your website's technical support: server, SSL, code updates, bugs and content changes.
Technical support: what is included
Server, domain and SSL
The VPS server, the .az or .com domain, Cloudflare DNS and the SSL certificate are kept running, and renewal dates are tracked.
Code and security updates
Packages are updated on websites built with Next.js and Django, and every change is recorded in the GitHub repository.
Bug fixes
Technical bugs that turn up in forms, on pages and in the mobile view are tracked down and fixed.
Content updates
Text, image, price and banner changes are made at your request while keeping the website's existing design.
Search Console monitoring
Indexing and speed warnings in Google Search Console are monitored, and their technical causes are fixed promptly.
Direct contact on WhatsApp
You send your request on WhatsApp as text, a photo or a screenshot, and a reply usually comes within 30 minutes.
Technical support: how we work
Every project goes through the same stages. The durations are typical; you get an exact schedule after the first call.
Initial check
The state of the server, domain, SSL, code and Search Console is checked, and outdated or risky parts are listed.
Monthly plan and offer
The list of monthly tasks and its price are agreed, and the written offer sets out what the support includes.
Regular maintenance
Server, SSL and code updates are carried out every month, and the change requests you send on WhatsApp are handled in turn.
Testing and logging
After every change, the website is checked on desktop and mobile, and the code change is recorded in the GitHub repository.
What we build with
- Next.js
- Django
- VPS
- Cloudflare
- GitHub
- Google Search Console
Technical support: who it is for
Website technical support is the work done every month to keep a finished website fast, secure and up to date even after handover: server and SSL monitoring, code updates, bug fixes, and text and image changes. SaytPro has been building business websites in Baku since 2023 and offers this service from 200 ₼ a month. Websites built by SaytPro already include 2 months of support after handover, and the monthly service starts when that period ends. If you are planning a new website, first look at website prices or order a website. The support terms are also stated in the same written offer.
Monthly website support is needed most by businesses whose website works as a channel for leads and sales. A clinic regularly updates its doctors' schedule, a restaurant its menu and prices, a construction company its new projects. On a website that sells products, a bug in the cart or order form translates directly into lost sales. Keeping a developer on staff is expensive for a small business, and each time you look for someone new, you have to explain the website's structure all over again. With monthly support, a team that knows your website spots problems early and makes changes to the same standard.
The core of the support includes the following: keeping the VPS server and SSL certificate running; monitoring the .az or .com domain and DNS settings on Cloudflare; package and security updates for websites built on Next.js and Django; fixing bugs found in forms, on pages and in the mobile view; text, image, price and banner changes; and tracking indexing warnings in Google Search Console. Every code change is recorded in the GitHub repository, so you can always see what changed and when. Work such as a new section, a new integration or a major feature falls outside monthly maintenance and is priced separately. The exact list of tasks depends on your website and is set out in the written offer.
The work starts with an initial check of the website: the state of the server, domain, SSL, code and Search Console is assessed, and then a monthly plan is agreed. Change requests are accepted on WhatsApp. The admin panel stays with you: you update everyday text and images yourself, while the support team takes care of technical and complex work. Because the code and the GitHub repository are handed over to the client, the website always remains your property. For websites built by SaytPro, VPS hosting for the first year is included in the project price, and in the following years hosting costs 140 ₼ a year.
Technical support follows on from the services in the Website development group. Once a landing page, corporate website or online store has been handed over, this service can keep it running. Monthly maintenance is especially important for websites that publish new content regularly, such as a blog or news portal, because server load and updates need constant monitoring. If the website has become outdated and its design and structure no longer fit the business, a redesign is a better choice than monthly fixes.
Who it is for
Your website was built by SaytPro, and the 2-month support period after handover is coming to an end. With the monthly service, the website's maintenance stays with the team that built it.
Your website brings in leads or orders every day: online sales, a clinic, a training center. On a website like this, even a few hours of downtime means lost customers.
Your menu, prices, promotions or team details change often. Instead of hunting for someone to make each change, you send your request on WhatsApp.
Your company has no developer on staff. For a monthly fee, technical work such as the server, SSL, domain and Search Console is entrusted to a team that knows the website.
Related pages
Technical support: questions and answers
Did not find your answer?
Ask on WhatsApp and we will give you a straight answer for this service.
The starting price is 200 ₼ a month. The exact monthly amount depends on the size of the website, the number of pages and languages, and how many changes are expected each month, and it is stated in the written offer. Larger jobs such as a new section or an integration are not part of monthly support and are priced separately.
Monthly website support includes server, domain and SSL monitoring, code and security updates, fixing technical bugs, text, image and price changes, and tracking Search Console warnings. New features, new sections and monthly SEO work are not included. The exact list for your website is stated in the written offer.
SaytPro usually replies to messages within 30 minutes, and requests are accepted 24/7. How long the fix takes depends on the type and scale of the bug. If you send your request on WhatsApp with a screenshot and the page address, the cause is found faster.
The price of every website built by SaytPro includes 2 months of technical support and a 2-month warranty after handover. Bugs found during this period are fixed under the warranty. Once the period ends, you can continue the website's maintenance through the monthly support service, with the same team that built it.
Yes, because the admin panel is for content, not for technical maintenance. Every SaytPro website has an admin panel: you update text and images yourself, and you get training for it. The server, SSL, code updates, bugs and Search Console warnings, however, require technical knowledge and are monitored by the support team.
Technical support keeps an existing website working, secure and up to date, while a redesign rebuilds the website's design and structure. If the website is outdated, looks weak on mobile or the business has changed, a redesign is carried out as a separate project. Once the new version is handed over, its maintenance can continue under monthly support.
Monthly SEO is not part of technical support, and the terms for the hosting fee are stated in the written offer. Within support, technical indexing errors in Search Console are monitored, while work on keywords and content belongs to the separate SEO service. For websites built by SaytPro, hosting is included in the project price for the first year, and from the second year it costs 140 ₼ a year.
Technical support for a website built by another company depends on the website's technology and the state of its code. First the server, domain, SSL and code are checked and you are told the result; if support is possible, the monthly terms are set out in the written offer. For the check, send the website's address, and if you know what technology it was built with, mention that too. Write your question on WhatsApp and we will give you a specific answer.
Let us talk about your project!
